Privacy Policy
Last Updated: August 1, 2025
Introduction
Welcome to Woolean, a product from Pith and Pip, LLC. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our application.
Our Privacy Commitment
We are a small team focused on providing a quality comparison tool, not on data collection or monetization. We do not intentionally use cookies for tracking purposes or collect device/location information for sales or marketing. We do not sell your data or knowingly share it with third parties for advertising or AI training purposes.
Information We Collect
When using our app, you may provide us with:
- Account information (name, email address)
- Comparison data (text, images, audio, dates, colors, and other items you upload for comparison)
- Vote data (your selectsions from comparion voting)
- Feedback and correspondence (such as when you contact us for support)
Information Collected Automatically
When you use our app, our systems may automatically collect certain technical information necessary for the app's functionality:
- Basic usage information (app features used)
- Essential device information (operating system, browser type)
- Standard server logs for security and troubleshooting
Technical Infrastructure
Our app utilizes the following services to operate:
- Google Authentication for user login and account verification
- Google Firestore for storing core application data
- Google Analytics for application usage data
- Vercel for application hosting and computing services
- Amazon S3 for image and file storage
Each of these services has their own privacy policies that may apply to your information when processed through their systems. We choose reputable service providers that maintain appropriate security measures to protect your data.
How We Use Your Information
We use your information to:
- Provide and maintain our service
- Improve and personalize your experience
- Respond to your requests and communications
- Monitor usage patterns and track performance of our app
- Protect against unauthorized access or illegal activity
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. Your data is stored securely across our service providers' infrastructure, including Google Firestore for core data and Amazon S3 for images. However, no method of transmission over the Internet or electronic storage is 100% secure.
User-Generated Content
Our app allows users to upload content for comparison purposes. While we strive to maintain a lawful and respectful environment, we cannot actively monitor every file uploaded to our service. If you believe content should be removed for legal reasons (such as copyright infringement, privacy violations, or other legal concerns), please contact us immediately at support@pithandpip.com. We will promptly investigate and take appropriate action.
User-Generated Content
You may choose to delete any comparison or your account at any time. If you choose to do so, we will delete all data related to your comparison and/or account, but will retain your email address to ensure that we do not send you additional messages via email. If you would like us to fully remove your email address from our database, please contact us at the address below.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only under the following limited circumstances:
- With service providers mentioned above who help us operate our app and who are bound by contractual obligations to keep personal information confidential
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or acquisition
Authentication Process
We use Google Authentication to verify user identities. When you sign up or log in, you will be redirected to Google's authentication service. We receive basic profile information from your Google account, such as your name, email address, and profile picture. We do not have access to your Google password or other Google account credentials.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access to your data
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Data portability
To exercise these rights, please contact us using the information provided at the end of this policy.
Cookies and Tracking Technologies
Our app uses minimal technical cookies required for core functionality, including those necessary for Google Authentication. We do not use cookies or similar tracking technologies for advertising, marketing, or analytics beyond what is necessary for the app to function properly.
Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@pithandpip.com
- Address: 3824 Cedar Springs Road, Dallas, TX, 75219